Valid from: 2023-06-01
This Privacy Policy describes how Motorextra (“we”, “us”, “our”) collects, uses and shares personal information when you use our mobile application, available on iOS and Google Play Store (the “App”) and when you visit our website www.motorextra.se (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with applicable data protection laws, including the Google Play User Data Policy and other relevant regulations.
1. Information we collect
When you use the Motorextra app or visit our website, we may collect the following types of information:
1.1 Personal Information
Account Information: When you register for an account or contact us, we may collect your name, email address, phone number, and other information you choose to provide.
Contact Information: If you contact us for support through the App or Website, we may collect your email address and the information you provide in your communication.
1.2 Usage Data
We may automatically collect information about your interaction with the App and Website, such as:
Device Information: Information about your device, including device type, operating system, and device identifiers (e.g., iOS Identifier for Advertisers or Google Advertising ID).
App and Website Usage: Information about how you use the App and Website, including pages visited, buttons clicked, and interactions with features.
Log Data: Logs that include IP address, access times, and any error or crash reports.
1.3 Location Data
With your consent, we may collect and process information about your precise location to provide certain features of the App or to personalize the content on the Website.
1.4 Analytics Tools
We use tools such as Google Analytics to collect information about how you use the Website. This may include data about your browser type, pages visited, time spent on pages and other interactions on the Website.
2. How we use your information
We use the collected information for the following purposes:
To provide and improve the Services: Personal and user data helps us deliver features, analyze user behavior, and improve the performance of the app and website.
Communication: We use your contact information to communicate with you about updates, changes, and support issues.
Analysis and development: We use usage data and analytics tools like Google Analytics to understand how users interact with our services and to identify areas for improvement.
Marketing: With your explicit consent, we may send you promotional messages about new features, updates, or offers.
3. Sharing of data
We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:
Service Providers: We may share your data with trusted service providers who perform functions on our behalf, such as web and app analytics, cloud storage, and customer support. All third parties with whom we share user data are required to provide the same or equal protection of personal data as described in this Privacy Policy.
Legal Compliance: We may disclose personal information if required to do so by law or in response to valid requests from authorities (e.g., a court or government agency).
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
4. Data Retention
We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, it will be deleted or anonymized.
5. Your rights and choices
You have the following rights regarding your personal information:
Access and Correction: You may request access to the personal information we hold about you and request correction of any inaccuracies.
Deletion: You may request that we delete your personal information where applicable.
Withdraw Consent: You may withdraw your consent to our processing of your personal information at any time by contacting us at info@motorextra.se.
Marketing Choices: You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our communications.
Location Data: You may disable location data collection through your device or browser privacy settings.
Account Deletion (if applicable): If you have created an account within the Motorextra App, you may delete your account at any time via the in-app account settings or by contacting us at info@motorextra.se. We will delete or anonymize associated personal data unless retention is required by law.
6. Security of Your Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration or destruction. However, we cannot guarantee the absolute security of information transmitted over the internet.
7. Children’s Privacy
The Motorextra app and website are not intended for individuals under the age of 13, and we do not knowingly collect personal data from children. If we discover that we have collected data from a child under the age of 13, we will delete it immediately.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of material changes by email or through the app and website.
9. Contact us
If you have any questions or concerns about this privacy policy or our data protection practices, please contact us at:
E-mail: info@motorextra.se
Postal address: Litteraturgatan 136 Apartment 1401, 422 52 Hisings Backa
